St. Michael's hospital

Welcome to St. Michael's Hospital

St. Michael’s Hospital is a Catholic teaching and research hospital in downtown Toronto. Affectionately known as the Urban Angel, St. Michael’s is renowned for providing exceptional patient care. As downtown Toronto’s adult trauma centre, the hospital is a hub for neurosurgery, complex cardiac and cardiovascular care, diabetes and osteoporosis care, minimally invasive surgery and care of the homeless and disadvantaged. Fully affiliated with the University of Toronto and home to the Li Ka Shing Knowledge Institute, St. Michael’s provides outstanding medical education to health-care professionals in 29 academic disciplines.

St. Michael's Hosptial Facilities

Parking

The parking lot is located at 209 Victoria St. on the west side of the Li Ka Shing Knowledge Institute.  

There are also Green P lots across from the hospital’s Queen St. entrance and behind Metropolitan United Church on the east side of Bond St. 

You can also park at the Eaton Centre, located one block west on Yonge St. at Shuter St.

Food and Drink

Cafeteria (Marketeria) is located on the 6th floor of the Cardinal Carter Wing (Monday-Friday 6:30am – 9:30pm). Tim Horton’s Coffee is located within the Marketeria. 

Second Cup Coffee is located at the B1 Queen St. Entrance, open 24 hours.

Starbucks and Subway are available in the lobby of the Li Ka Shing building Monday- Friday from 7:30am – 6:00pm.

Safe Walk

The Hospital provides students with a Security escort from the 30 Bond location to/from their vehicle or the nearest transit stop 24 hours per day.

It is recommended that you call the Security Office at minimum 15 minutes before your departure at extension ext. 5323 or 416-864-5323.

Breastfeeding Spaces

Both the Student Centre (Li Ka Shing room 573) and the Student Resource Centre (6th floor Shuter Wing) are designated Breastfeeding Spaces within St. Michael’s Hospital. The Student Resource Centre also has a locked fridge for breastmilk storage; to receive access to this fridge please contact a Student Centre staff member.

Student Resource Centre

Located on the 6th floor of the Shuter Wing (accessible via the Shuter North elevators). The resource centre is equipped with a microwave, fridge, computers and television and is open 24/7.

Wi-Fi

  • SMH_Prime (using your Unity Health username and password)
  • SMH_guest (no password)

Library

Open hours: Monday to Friday, 10:00 AM to 4:00 PM. Location: 3rd floor East, Li Ka Shing Knowledge Institute. 

The Library space is also accessible after-hours and on weekends for SMH staff and students with security access to the Li Ka Shing Knowledge Institute building. For more information, please visit Library Services at St. Michael’s

Library staff are available virtually to assist you every weekday by email or by booking an appointment with an Information Specialist

Bike Cages

Bike cage is located at the Queen St, entrance. All students are given access automatically with their SMH ID badge.

General Contacts

  • Student Center 416-864-5700 or ext. 5700
  • Help Desk 416-864-5751 or ext. 5751
  • Locating ext. 5431
  • Security SMH ext. 5323
  • Corporate Health & Safety Services (e.g. Mask Fit) 416-864-5013 or ext. 5013

Guidelines/Resources

St. Michael’s Hospital Unity Health has an expectation that all employees, volunteers, students and physicians will maintain a professional, well-groomed appearance at work in accordance with safety standards and a professional image. There is a business casual dress code in the Hospital; however, all clothing and grooming should contribute to a positive impression of the Hospital. Professional conduct, in accordance with the Code of Conduct, is required at all times in the Hospital. This includes treating patients and co-workers with respect and professionalism.

Safe footwear for clinical areas must fasten securely to the front and back of the foot and have a wide-based low-profile heel and non-slip sole. Safe footwear will offer protection from the potential risk of biological or chemical hazards through closed toes and heels and have no holes or perforations. Shoes must be able to be disinfected, e.g. shoes made from leather or rubber materials etc. Shoes containing mesh material is not considered to offer sufficient protection from blood or bodily fluid or chemical exposures therefore they cannot be worn.

Click here for the Privacy and Security Checklist.

Click here for instructions on setting up your Unity Health Zoom account. 

Click here for a quick guide to Virtual Care at Unity Health Toronto.

FortiToken Quick Start Guide (Apple)

FortiToken Quick Start Guide (Android)

Troubleshooting

If you are no longer able to gain entry to spaces you had before, check the expiry date on your badge. If your ID badge is still valid, it could be that your white security access card has gone dormant or been expired by the system. Please call the Student Centre at ext. 5700 and make sure you have your white access card number handy (you will be asked to give the first 5 digits on the white card, not your picture ID).

Once you get your hospital ID badge, you will be given your username and temporary password. Log into a computer on site in order to change your password. 

Before you log in, make sure your placement/rotation has been confirmed first by the Student Centre. Once confirmed, you will receive instructions on how to get your ID badge and username. 

You will need to use FortiToken (Two-factor authentication) to access your email off site. See here for more information. 

FortiToken emails expire after 7 days. Please contact Help Desk for a new FortiToken at 416-864-5751 or ext. 5751.

You accounts may still be active if your ID badge is still valid AND you have logged in within the last 8 weeks. 

If your badge is still valid but you haven’t logged in within 8 weeks, then your accounts will have gone dormant. Call Help Desk at 416-864-5751 or ext.5751.

If your ID badge is expired, then you will need to submit a new placement in the Student Registration System. 

For postgraduate medical learners, a new academic session starts on July 1st. If you do not submit a new placement with the Student Centre, then your access will expire on this date. 

Remember to complete your registration with us to avoid this issue. If this does happen, contact the Student Centre. 

Call the Student Centre 416-864-5700 or ext. 5700

Students may only be placed/complete rotations at Unity Health Toronto where there is a current Academic Affiliation Agreement between Unity Health Toronto and the student’s educational institution. If you wish to arrange a placement at Unity Health Toronto please contact your school’s placement coordinator.

Have questions? Contact us here