Administrative and Operational Students
St. joseph's health centre
Welcome to St. Joseph's Health Centre!
St. Joseph’s Health Centre is committed to fostering a robust and thriving student placement program by championing excellence in practice and education. It is our vision to shape care through teaching and education. We are pleased to offer clinical placements in a variety and specialty as we endeavor to make your time here and outstanding learning experience.
During your time with us, it is our hope that you will learn a great deal about the Health Centre, your chosen profession, the area(s) in which you have your placement, and the important role that collaborative learning has on clinical outcomes.
On this website you will find information you need to know prior to your placement, during your placement and when completing your placement. They are to assist you as you become familiar with the Health Centre and our standards of care, policies and procedures. If you have questions that arise during your placement and they are not addressed in orientation or this handbook, please do not hesitate to contact us.
On behalf of the Student Centre at St. Joseph’s, welcome to our Health Centre!
before you start
Complete the following items prior to your first day of placement
Once your placement is confirmed, an email will be sent with instructions on creating or logging into the Student Registration System (SRS) to register your placement.
Ensure that you complete the e-learning modules and mandatory requirements found in the SRS. The requirements must be completed at least 5 business days prior to placement.
When all items under My Requirements on the SRS are marked complete, your record will be ready to process for hospital access.
Please mark your calendar for your in-person IPAC training.
The next section will walk you through what you need to do on your first day in order to start your placement.
ON your first day
Fees: $15 non refundable paid at Patient Accounts Department, via phone (recommended) 416-530-6486 ext. 3096 / 4312 / 4325 / 4352 / 6245 or in-person at 1E-128, 1st Floor East Wing between 7.30am – 1.00pm.
Where to get badge: Bring receipt to Security located on the Ground Floor, Glendale Wing, next to the Emergency Department. 7.30am – 12.00pm, and 4.00pm – to 6.30pm, Mon to Fri.
You are not able to get your ID badge until your submission of requirements are complete and validated. Without completion, you will be turned away.
Returning Student: you are able reuse your badge if you return to St. Joe’s for another placement within 12 months.
1. Check off “Returning Student” on SRS
2. Contact: email@example.com to retrieve your returned badge.
3. Proceed to Security to reactivate your badge on your first day.
Students/Instructors based at RCC do not need a badge from the main site (30 The Queensway). See below for Reactivation Care Centre.
Hospital provided scrub suits are required for Respiratory Therapist, MDRD, X-Ray and Pharmacy Technician placement only.
After you have obtained your badge, please complete the Scrub Suit Access Deposit Form with your badge number, take it to Cafeteria (between 7:00 AM- 10:30 AM or 1:30 PM – 3 PM). A deposit of $50.00 will be required, which will provide access to two (2) scrub suits. (The original receipt is required to retrieve the deposit.)
Email the receipt and form to firstname.lastname@example.org to provide authorized access to the Scrub Bank machine.
To use the scrub machines you will need your badge, which will be scanned, to receive a new pair and to return the used pair.
Student lockers are are available at 4G-124 b&c (Code: 4268*), 4G-108 (Code:4418*), on the 4th Floor, Glendale Wing.
Lockers are day use only. Please remove all contents from the locker at the end of each day. Anything left in the lockers will be removed and discarded.
The Student Lounge is located in 4G-124a (Code 0821*), 4th Floor, Glendale Wing. Washrooms are located down the hall in the West Wing, by the Call Rooms.
Students/Instructors based at RCC, see below for Reactivation Care Centre.
System and Email Access
SRS requirements must be completed at least 3 working days prior to your start date. You can then pick up your computer login from Information/Switchboard on the first day of your placement.
Your login information will give you access to all systems required by your service. Students with outstanding requirements or late submission will have no records with IT Helpdesk and therefore be unable to request login information from them.
A Unity Health email address has automatically been requested for you. Once logged in, go to Outlook and search your name.
Students at RCC who do not receive their computer login please contact email@example.com
A request for remote access has automatically been submitted with your placement. You will be sent activation details to your Unity Health email based on device type: Apple or Android. Once your placement is validated, you have 7-days to activate your remote access. This must be done on-site. If you continue to have problems please follow-up with helpdesk at extension 3805.
Remote access will provide you access to the SJNet and Outlook emails.
For student whose placement is off site entirely, please contact helpdesk at ext 3805 for Forti Token set up.
SJHC has 2 parking garages (Sunnyside Parking Garage and Underground Parking Garron Famiy Wing, formerly Our Lady of Mercy, OLM) If you require parking, the please contact the IPASS Customer Service: 416-243-6990, Monday – Friday 8:30 am – 5:00 pm (EST)
Parking is available at a reduced rate for students at $4/ entry and Instructors at $8/ entry during their placement.
For additional information, please see the intranet here.
Students/Instructors based at RCC, see below for Reactivation Care Centre.
Map & Entrances
St. Joe’s can be overwhelming to navigate if you have not been here before. Please see the Map & Entrance Guide to make you first day easier.
When arrive for your first day, please use the Melnyk entrance. You will be asked to replace your mask for one provided by the hospital.
Students at RCC please refer to the RCC Student Handbook.
while on placement
Practice and Operation Guidelines
Students are not allowed to perform delegated controlled acts while completing a placement at SJHC.
Student supervision for controlled acts that are authorized to the profession must be in accordance with:
- the Regulated Health Professions Act, 1991;
- the requirements of the Regulatory College for the profession;
- the learning objectives for the placement experience and any restrictions dictated by the academic institution;
- any restrictions dictated by the Interprofessional Advisory Committee or the Collaborative Practice Leader or equivalent for the discipline;
- the assessment of the Preceptor/Supervisor and student that the student has the required knowledge, skills and judgment.
Students may not act as implementers or independently initiate a Medical Directive, but may provide assistance with procedures outlined in Medical Directives in situations where the above (item 2, bullets a. through e.) are met.
Facilities at St. Joseph's
The George Pennal Library is located on the first floor of the Sunnyside Building (in the East Wing) and is one of three library sites comprising Library Services at Unity Health Toronto. As a student with St. Joseph’s Health Centre, you have access to the following Library services and resources:
Choose from live instructor-led or On-Demand workshops to learn about searching databases, managing citations, presentation and infographic software, research impact, systematic reviews, and much more. We also offer custom workshops for groups of 3 or more, contact us for details.
Access to a wide range of health information resources (books, journals, databases, point-of-care tools, etc.) in areas of health and medicine, evidence-based practice, clinical teaching, research, as well as leadership development and anti-racism. Visit our library website for links to resources, and to search our online catalogue. Resources are primarily online, and print materials (books and journals) may be borrowed for two weeks, with the option for a 2-week renewal period.
The George Pennal Library includes space for group or independent study and features tables, seating areas, computers, and a printer/photocopier/scanner. The photocopier may be used ONLY to photocopy George Pennal Library material. A single copy may be made for research purposes only – not for reproduction. Please visit our website for space and staffed hours.
Food and Drink
The Lakeside Café is located in the Barnicke Wing on the First Floor, just north of the main entrance hallway and the Gift Shop. The cafe prepares delicious and freshly made food. You can find daily menus on the shared N:/ drive under Everyone → Lakeside Café or call the Lakeside Cafe hotline at: x2433 (CHEF)
Operating hours: Monday to Friday: 7.30am to 3:30pm, Monday to Friday; Saturday & Sunday, 11:00am – 3:00pm, Statutory Holiday: closed.
The Second Cup is open, 6am – 11pm, Monday – Sunday
Pharmacy services are provided to inpatients, outpatients, staff, students and the general public. The Retail (Outpatient) Pharmacy is located in the East Wing on the Ground Floor.
It is open Monday to Friday from 8:00 am to 5:00 pm and closed holidays and weekends. For information, please call 416-530-6555.
The Gift Shop is located in the Morrow Wing on the First Floor and it is staffed by volunteers. All of our proceeds are donated to St. Joseph’s to support patient care. The Gift Shop is open Monday to Friday, 11:00am – 3:00pm. It’s closed on weekends and holidays.
For more information, please call 416-530-6000 Ext. 3296.
Anyone with a @unityhealth.to email address, including medical learners and students can sign up for a Basic
Zoom account under the Unity Health Zoom Health Care license. You can use this account for virtual care
meetings on a non-hospital device (e.g. a personal device).
Please see ‘Setting up your Unity Health Zoom Health Care Account’ for further details.
Chapel and Multi-Faith Room
St. Joseph’s Chapel is open to all patients, friends, family, staff, students, and members of our community. It is located in the Morrow Wing, Second Floor, just north of the elevators. It is always unlocked, and all who wish to enter are welcome. Mass is celebrated on weekdays, Monday to Friday at 12 noon, and on Sundays at 10:30 a.m.
Our Multi-Faith (Prayer) Room (2M20) is also located on the Second Floor of the Morrow Wing. This space is open 24 hours a day to all patients, their families, visitors, staff and students for prayer, meditation and reflection.
There is a bank machine located near the Barnicke entrance of the Lakeside Café, by the vending machines.
Please contact the Student Centre at x4592 or firstname.lastname@example.org if you need a place to pump.
Guidelines and Resources
Learn more about the Unity Health education strategy, impact and history.
Students are welcome to participate in the Health Centre’s educational events, collaborative learning activities and in-services that are taking place. Instructors are encouraged to take their students to any in-service that they think may be beneficial for them; IPE (interprofessional education) or collaborative learning opportunities are available to all students from all disciplines 2-3 times per academic year communicated via your email registered on Student Registration System. You may be required to pre-register for an event. Please follow the directions as indicated
Unity Health Remote Work – Privacy and Confidentiality toolkit
Please note: to access the site, you will need to be onsite or logged in via secure remote access.
Exception – for Code Blue in Sunnyside Building, Glendale House, parking garage, call 911
St. Joseph’s Health Centre Unity Health has an expectation that all employees, volunteers, students and physicians will maintain a professional, well-groomed appearance at work in accordance with safety standards and a professional image. There is a business casual dress code in the Hospital; however, all clothing and grooming should contribute to a positive impression of the Hospital. Professional conduct, in accordance with the Code of Conduct, is required at all times in the Hospital. This includes treating patients and co-workers with respect and professionalism.
Safe footwear for clinical areas must fasten securely to the front and back of the foot and have a wide-based low-profile heel and non-slip sole. Safe footwear will offer protection from the potential risk of biological or chemical hazards through closed toes and heels and have no holes or perforations. Shoes must be able to be disinfected, e.g. shoes made from leather or rubber materials etc. Shoes containing mesh material is not considered to offer sufficient protection from blood or bodily fluid or chemical exposures therefore they cannot be worn.
This module aims to promote awareness for staff and learners at Unity Health. Learners can access this module by using the Log in as guest button.
Enjoy all the benefits of a CFD membership, free to you as a Unity Health learner for the academic year (Sept. 1 – June 30).
As a Unity Health learner, your membership fee will be waived at registration checkout by checking off “I declare that I am a Unity Health Toronto staff, physician, learner, patient/family partner (if applicable) Discounts may apply”
Membership benefits include:
- 2 Free Workshops
- Discounted Rates on Programs
- Live and Archived Rounds
- Member Exclusive Events
- Communities of Practice
- CFD Affiliation & Digital Signature
Please visit the CFD Membership Page for more information and to register.
Please contact us with any questions.